We are thrilled to announce that Dr. Rachael Williams is now accepting new patients at our Overland Park location!

Patient Reviews

Reviews for Shawnee Mission, KS Ophthalmologist Caroline M. Chang, M.D.

Patient Reviews

When you're looking for a reputable eye doctor, it can be hard to decide which is right for your family. There are many factors you need to consider and it can be difficult without knowing the doctors themselves. We want to make choosing the right eye care facility for your family easier. Read the below reviews from our past and present patients to get to know our team a little bit better. Then, contact any of our locations to schedule a visit. We look forward to meeting you!

Filter19 Reviews  
5.0
DAPI
Review from J.S.  |  Source: Google  |  Jul 26, 2021

Dr. Chang and associates have always been professional and thorough with my eye care. I highly recommend Heart of America and particularly Dr Chang. More

5.0
DAPI
Review from J.C.  |  Source: Google  |  Jul 26, 2022

Excellent Doctor! Uniquely superb at helping you understand your eyesight and eye health. More

5.0
DAPI
Review from H.C.  |  Source: Google  |  Jul 26, 2021

I am so glad to find her as my eye doctor. For the last 10 years I thought I had glaucoma because of the misdiagnosis by inexperienced doctors. Dr. Chang found that my D/C ratio was above normal range not because of glaucoma but long time near sightedness. She didn't ask me to do unnecessary extra vision field test like other doctors costing extra money. This saved my time and money probably most other people also care about! More

5.0
DAPI
Review from L.L.  |  Source: Google  |  Jul 26, 2020

Dr. Chang is wonderful. She's down-to-earth and brilliant. I adore her. More

5.0
DAPI
Review from R.W.  |  Source: Google  |  Jul 26, 2020

Caroline Chang is excellent. Heart of America is an excellent group. More

5.0
DAPI
Review from C.W.  |  Source: Google  |  Jul 26, 2019

Dr. Caroline Chang is the best! More

4.0
DAPI
Review from T.S.  |  Source: Google  |  Jul 26, 2019

I have been seeing Dr. Chang for a few years. My experience at the new location was fine. I didn't have to wait for my appointment for more than a few minutes. The facility is superior to the past one. More

5.0
DAPI
Review from Anonymous  |  Source: Vitals  |  May 22, 2019

She listens, and thinks the best for the patience! More

5.0
DAPI
Review from A.S.  |  Source: Google  |  Jul 26, 2018

I love going to Heart of America Eye Care. Dr. Chang has been looking at my eyes for more than 15 years and she is exceptional. She has great bedside manner, makes me feel at ease, and goes above and beyond to find what works best for me. The front desk staff is always friendly, welcoming, and efficient. The selection of frames is excellent and the optical technicians are enthusiastic about getting me into the perfect frames. I only have good things to say about this place. I look forward to my eye exam every year, which is more than I can say about any other appointment! More

5.0
DAPI
Review from D.B.  |  Source: Google  |  Jul 26, 2018

Dr Chang is amazing! She spent as much time with me as needed to help me understand my situation. She is very personable and caring about her patient’s welfare. I would highly recommend her. More

5.0
DAPI
Review from T.B.  |  Source: Google  |  Jul 26, 2018

Great doctor and staff. Friendly and efficient!!! More

5.0
DAPI
Review from S.S.  |  Source: Google  |  Jul 26, 2018

I cut my eye at 8:15 am and they had me in to Dr. Chang by 9:30. Whether it's a routine visit or an unexpected visit, I've received nothing less than stellar treatment by Heart of America Eye Care. More

5.0
DAPI
Review from E.S.  |  Source: Google  |  Jul 26, 2018

Dr Chang and staff provide excellent eye care. Best i've seen in my 65 years. More

5.0
DAPI
Review from Anonymous  |  Source: Vitals  |  Oct 19, 2017

Dr. Chang is someone you can trust. More

5.0
DAPI
Review from D.S.  |  Source: Google  |  Jul 26, 2017

Dr. Chang listens and is meticulous in her approach, treatments and communications. If you have to trust someone with your eyes, she is a great choice More

5.0
DAPI
Review from Anonymous  |  Source: Healthgrades  |  Jun 17, 2017

Dr. Chang is an awesome doctor. I trust her decisions. She has a kind heart. More

5.0
DAPI
Review from Anonymous  |  Source: Healthgrades  |  Jun 17, 2017

Dr. Chang is an awesome doctor. I trust her decisions. She has a kind heart. More

5.0
DAPI
Review from K.C.  |  Source: Healthgrades  |  Jan 19, 2016

Dr. Chang and her staff have treated me both professionally and with a genuine sense of care during my two exams. I rate her as a top notch physician and I wouldn't hesitate to recommend her care to anyone. The office seems to run very efficiently as well. More

5.0
DAPI
Review from Anonymous  |  Source: Vitals  |  Sep 02, 2009

My kids really felt comfortable with Dr. Chang. More

*Individual results are not guaranteed and may vary from person to person. Images may contain models.