Reviews for Shawnee Mission

Staffs are friendly. Dr Edwards is very nice, patient and explains everything very throughly. More

Dr. Stephanie Erker is great. Not only does she know her stuff inside and out, she will spend the time to talk to you and listen your concerns. She is the best eye doctor I have ever seen. I highly recommend her. More

Great for an eye exam to lasik. Prices for contacts are comparable to costco. Waiting room waits can be up to 10 minutes. Office is on first floor and newly renovated. Take most vision plans. Parking is close and relatively open. More

Dr. Edwards is so considerate of my needs! She listens very carefully to my concerns and ensures that I am educated about all my options. She is friendly and kind, making sure I am comfortable at each appointment. Cathy in the optical shop is the best! She goes above and beyond to ensure my glasses fit perfectly. She is thorough when fitting my glasses and I appreciate that she always gets it right the first time, so I don't have to experience any discomfort with my glasses or return for adjustments. More

I have gone to Heart of America Eye Care for many years now. I find their staff welcoming and they make me feel comfortable that my eye care is being handled professionally which is especially important to me since I am a diabetic. I recommend them to you and your family. More

Dr. Edwards is simply the best! I have been seeing her yearly for many years. I would never go to anyone else. More

You would expect your eye doctor to be professional, courteous, and above all, thorough. And my experience at Heart of America Eye Care has met my expectations. Well done. More

Dr. Caroline Chang is the best! More

They are very concerned about your vision. More

This is the only place I have been to for all my eye-care needs for the last thirty years that I have lived in Johnson County KS. The office staff, technicians and nurses are knowledgeable, friendly and very helpful. I like the doctor(s) and the Optical shop staff very much. I highly recommend Heart of America Eyecare for all your eyecare needs. More

Outstanding service and attentiveness. Explains issues in understandable terms, and clearly cares for her patients' well-being. I have high confidence in Dr. Brenda Edwards and appreciate her excellent care. More

I have been a patient at HOA for, at least, 12 years and have always felt Dr. Edwards was personally caring about me and my vision. She has always taken the time to discuss my condition and answer my questions. The rest of the staff have been friendly and professional in facilitating my appointment. More

It was years ago that I first had Dr. Brammer rescue me from an eye predicament, but as it was a distance to schlep to for me, I chose a practice closer to home. After a 'sour experience' from my cataract surgery elsewhere, I decided to return to Mid-America Eye Care and Dr. Brammer! She is so different from the opthomologist I ran from! She is compassionate, knowledgeable, and smiles!!! The office staff I find to be a nice blend of professional and friendly!! The last office was like a conveyor line in a factory! They were too quick with my eye measurements for one eye and the second cataract staff person was too slow making me doubt the abilities of both!!! I felt none of that factory experience here! I met with Dr. Edwards, too, who was equally pleasant to deal with. I'm back!! Forget the greater distance to travel!! More

I look forward to my appointments with Dr. Edwards ... she is always professional, thorough and positive. I appreciate her practical approach to patient care. Oh ... and I love the new office space! More

Great doctor, very good staff to work with, convenient locations. More

Friendly staff and nice office. Dr. Brenda Edwards is the most thorough and caring doctor, she is wonderful!! More

I've been going to Dr. Brammer for about 4 years, and I've been very pleased with her care. The reason for the 4 stars has nothing to do with her. It is the front desk staff. When I went to my appointment on February 14, the dark haired girl that checked me in acted like she would rather be anywhere else but there. She was very curt and acted like I was an interruption. Pam, the technician, was very sweet and very welcoming. I have never had any problems with my phone calls not being returned, but my husband tried to call multiple times for an appointment and no one returned his calls. More

My visit with the doctor was great. The front desk was a little rude when I checked in but all in all the experience was great! More

I have been seeing Dr. Chang for a few years. My experience at the new location was fine. I didn't have to wait for my appointment for more than a few minutes. The facility is superior to the past one. More

Mt visit was handled most efficiently and pleasantly. I don't really know how it could be improved upon. Laura, keep up the good work. I'm glad you're there for me! Gus Kuhn More

I love going to Heart of America Eye Care. Dr. Chang has been looking at my eyes for more than 15 years and she is exceptional. She has great bedside manner, makes me feel at ease, and goes above and beyond to find what works best for me. The front desk staff is always friendly, welcoming, and efficient. The selection of frames is excellent and the optical technicians are enthusiastic about getting me into the perfect frames. I only have good things to say about this place. I look forward to my eye exam every year, which is more than I can say about any other appointment! More

Love the doctors and staff at Heart of America Eye Care!! They are very helpful and caring. More

Dr Kwapiszeski explained the things I needed to know about my exam in terms I understood. More

Caring..thoughtful..all arouND carefree sign in to dept More

Heart of America has been treating me for many years and I have always been very pleased with the results. They are the best. More

Staff is always helpful. Limited wait times. Dr. Edwards is excellent she doe not make one feel rushed with the eye exam. More

Quick turnaround, excellent staff, terrific doctors More

I recently moved into the metro area and have been going to Heart of America for a couple years. Very nice staff, great service and very friendly! I see Dr. Brenda Edwards, she's the best! More

Really professional staff. Dr Edwards couldn’t have been nicer and I love my new glasses. More

Knowledgeable, on time and great doctors. More

Everyone in this office is welcoming and pleasant. Dr. Carter is especially patient and creative in resolving my complicated sight. I have been to many offices that left me with compromised vision. I now have options for clear eye sight. More

Dr. Erker is the best! She is very thorough and personable. The staff was extra helpful. More

I had not been in for an annual exam during the last three years. They got me in right away and treated me like I had just been there yesterday! Thank you Dr. Carter!! Thank you Pam!! Thank you all!! More

I have been a patient for many years. The doctors and staff have always been very kind and professional. While at that same time they have always been candid, which I appreciate. More

When I first moved from Leavenworth, Kansas to Overland Park I was in need of a few new doctor. One of them was an Ophthalmologist. I asked a college classmate if he could recommend someone. He recommended Dr. K of Heart Of America Eye Care - Shawnee Mission. It is now 2018, and am still with him. Dr. K. is professional, knowledgeable, and courteous as is his entire staff. I'm satisfied with him and happy that i chose him. Stephen T. Price More

The service I receive has always been excellent. More

My experience with Heart of America Eye Care and specifically Dr. Stephanie Erker was very positive. How often do you go to the doctor and actually see the Doc on time? The timeliness of the appointment, professionalism of the staff, and explanation of the procedures make this my eye care choice of the future. I would reccomend 5 out of 5 stars. More

Very efficient and thorough. Little waiting time! More

I really appreciate how effortless it is for me to schedule my annual vision checkups, and I've never had any problems with the billing here. But most importantly, Dr. Brammer is just terrific. She and all the staff are always very friendly and efficient. More

I've recently changed doctors and started going to Dr. Brammer at Heart of America Eye Care. She was wonderful, patient and extremely knowledgeable! I am so pleased I have referred her to many friends and family. Thank you Dr Brammer More

Arrived on time. After updating my paperwork, I was immediately taken back for my examination. No wait time beyond 2-3 minutes throughout the process. I recommend making early morning appointments. More

We go to Dr. Brammer and she is a wonderful eye care specialist. My daughter is special needs and not the easiest person to work with but Dr. Brammer is very patient, understanding and works with her better then the pediatric eye specialists I have taken her too. Thanks Dr. Brammer!! More

Dr Chang and staff provide excellent eye care. Best i've seen in my 65 years. More

Mt visit was handled most efficiently and pleasantly. I don't really know how it could be improved upon. Laura, keep up the good work. I'm glad you're there for me! Gus Kuhn More

Staff has always been courteous and friendly. Dr. Brammer is my favorite! She explains everything and answers all my questions. I never feel like I’m being rushed through. More

My appointment started on time, the exam was thorough, and the staff was friendly. More

Love Dr. Stephanie Erker. More

Very professional. As my eye exam was underway I was kept informed of what the Dr. observed. It was a learning experience and enjoyable. All support personnel were polite and helpful. More

Great people, great doctors, great quality of care in the 20+ years that I've been going here. More

Brenda Edwards is very good at what she does. I would not go to anyone else. Very polite staff. Work with each other well. More

Staff friendly and competent. Dr. Carter is thorough and professionally pleasant. More

Have been going here for a very long time. After Dr. Simone left the practice I began seeing Dr. Brammer and she's been great. I would give 5 stars except for my recent experience with ordering contacts. I ordered a 6 month supply and chose to have them delivered to my home. They didn't arrive when I expected so I called the office to get the tracking number and spoke with Jessica, who gave me the UPS tracking number and said the contacts were delivered one day earlier. As I was out of contacts by then, I went up to the office to pick up some trials, called my apartment complex office, spoke with neighbors to look for the missing package, and nothing could be found. Spoke with Jessica again who said I needed to open up an investigation with UPS for the missing package so I did that. I also went ahead and ordered even more contacts since I needed them and it sounded like this investigation was going to take a while. Later that evening, the package of contacts shows up at my door from USPS, not UPS. Would have saved me a lot of trouble had I been given the correct tracking number in the first place! Arg. More

The staff is very pleasant and all my questions were answered politely and the kind of data you expect from a good eye care. More